Marsh McLennan Agency, LLC

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Job Locations US-IL-Schaumburg | US-IL-Chicago
ID 2024-2498
The Compliance Services Representative provides administrative, research and sales support the Compliance team. They have a solid foundation of researching complex topics, keen attention to detail, and the critical thinking skills needed to help the Compliance Team serve our clients. This role helps clients Minimize Risk and Maximize Health as they comply with the Federal regulations that govern their employee benefits plans.
Category
Risk Services
Job Locations US-IL-Schaumburg | US-IL-Schaumburg | US-IL-Chicago | US-KY-Louisville | US-OH-Loveland | US-OH-Dayton | US-OH-Dublin
ID 2024-2493
The Cyber Security Coordinator oversees the client onboarding processes and day-to-day relations with MMA’s Cyber Security consulting clients. This individual will act as a point of contact to our clients for all service requests. They assist in keeping our client information up to date in our agency management system and files, providing an exceptional service experience, and collaborating internally to meet project deadlines, produce exceptional client deliverables, and answer client inquiries.
Job Locations US-IL-Schaumburg | US-IL-Chicago
ID 2024-2488
The HR Consulting Director leads and provides comprehensive HR management advisory and consultancy services to the HR Consulting team, management, and clients. The HR Consulting Director manages the coordination of client-related services, specifically within compensation consulting.  This individual will design compensation plans, conduct pay benchmarking analyses and job evaluation plans, as well as consult on executive compensation and compliance policies.  They provide expertise in annual growth/goal attainment, internal quality assurance, coaching team members/clients, assessment of consultant training needs, and manages company relationships for clients, as assigned.
Job Locations US-IL-Schaumburg | US-IL-Chicago
ID 2024-2482
The Technology Solutions Project Manager is a resourceful team player who supports the HR Technology Consulting Practice in its goal of providing cutting edge technology solutions to our clients for their human capital management and benefits administration needs. They are passionate about providing value to our clients and is always looking for ways that they can develop more efficient processes. The Technology Solutions Project Manager acts as a resource for the internal Employee Benefits service team members and engages with external clients on a consistent basis.
Job Locations US-IL-Chicago | US-IL-Chicago
ID 2024-2479
The Account Executive is a thought leader in the industry and client niches they serve, and understands the overall business risks, financial implications, and employee health issues important to clients. They directly quarterback the service execution for clients within their own discipline. Working with a team of support and service personnel, the Account Executive builds a client base by adding new clients, new lines of coverage, and retaining and growing current clients. An effective negotiator, presenter, motivator, and relationship builder, the Account Executive leverages MMA Midwest's sales methodologies, tools and resources, service platform, and best practices to successfully manage a growing client base.
Category
Sales
Job Locations US-IL-Schaumburg | US-IL-Chicago
ID 2024-2476
The safety consultant applies their risk management expertise to promote and improve clients’ safety culture through on-site safety inspections, written safety programs and safety training presentations. They work directly with clients to assess and mitigate their safety risks and exposure through preventative, proactive policies and procedures.
Category
Safety
Job Locations US-IL-Schaumburg | US-IL-Chicago
ID 2024-2462
The Process Support Specialist is an insurance professional that takes pride in working alongside our client service teams to thoroughly execute components of our client service processes, helping to minimize risk & maximize health for our clients. They exhibit a strong understanding of our agency management system and the key details to be documented during the various workflows that they execute ensuring for an effective handoff from Process Support to our client service teams. With a strong knack for details, efficiency and procedures, the Process Support Specialist is counted on to share valuable insight on potential improvements to our existing procedures. 
Job Locations US-IL-Schaumburg | US-IL-Chicago
ID 2024-2459
The Business Process Specialist is an expert in Marsh McLennan Agency Midwest's client service processes, agency management systems and best practices. Leveraging that expertise, they lead our client service training programs and partners with employees and their managers to ensure they have the know-how and resources to execute their roles efficiently and accurately and in a manner, consistent with our corporate values and best practices. They have a fine eye for the details and are always on the lookout for ways to continuously improve our processes and clarify procedures to drive efficiency for our client service teams. With a strong knack for problem solving, the Business Process Specialist serves as a frontline resource for our staff when help is needed working through a workflow or troubleshooting a potential problem with our agency management system.
Job Locations US-IL-Schaumburg | US-OH-Dayton | US-OH-Dublin | US-OH-Independence | US-OH-Loveland | US-IL-Chicago
ID 2024-2428
As a customer focused insurance expert, the Senior Account Manager drives the successful policy delivery and service to our clients. Working with the Producer and/or Account Executive, they plan, execute and track a customized service plan for each client. The Senior Account Manager builds effective, personalized working relationships with clients and prospective clients, learning their risk and insurance program needs. They engage the full-service team and resources as appropriate to create measurable value and efficiencies in our clients’ business. The Senior Account Manager also has a thorough understanding of the marketplace and industry and uses that expertise in placing coverage and negotiating terms in reviewing coverage and program options and understanding associated details. They define the success of this role as the smooth facilitation of a collaborative service experience.
Job Locations US-IL-Chicago | US-IL-Schaumburg | US-OH-Dublin | US-OH-Dayton | US-OH-Loveland | US-OH-Independence
ID 2024-2407
The Account Manager is at the center of ensuring the successful delivery of exceptional service to our clients. Working with the Producer and/or Account Executive, they plan, execute, and track a customized service plan for each client. The Account Manager builds effective, personalized working relationships with clients and prospective clients, learning their risk and insurance program needs. They engage the full service team and resources as appropriate to create measurable value and efficiencies in our clients’ businesses. The Account Manager also has an understanding of the marketplace and industry, and uses that expertise in placing coverage and negotiating terms and conditions on behalf of clients. Managing the proposal and renewal processes, the Account Manager supports clients in reviewing coverage and program options and understanding associated details. The Account Manager oversees the accuracy of client information in our agency management system, facilitating a collaborative service experience and empowering our client portal.
Category
Account Management
Job Locations US-IL-Schaumburg
ID 2024-2406
As a customer focused insurance expert, the Senior Account Manager drives the successful policy delivery and service to our clients. Working with the Producer and/or Account Executive, they plan, execute and track a customized service plan for each client. The Senior Account Manager builds effective, personalized working relationships with clients and prospective clients, learning their risk and insurance program needs. They engage the full service team and resources as appropriate to create measurable value and efficiencies in our clients’ business. The Senior Account Manager also has a thorough understanding of the marketplace and industry, and uses that expertise in placing coverage and negotiating terms in reviewing coverage and program options and understanding associated details. They define the success of this role as the smooth facilitation of a collaborative service experience.
Category
Account Management
Job Locations US-IL-Schaumburg | US-IL-Chicago
ID 2023-2381
The Senior Client Service Representative is a team oriented person with a passion for delivering exceptional customer service on a daily basis. They perform transactions and tasks essential to managing efficient insurance, benefit and/or risk management programs. The Senior Client Service Representative executes policy and plan changes, provides evidence of insurance and helps to create proposals that exhibit complex programs in more easily understood and comparative formats. They assist in keeping our client information up to date in our agency management system, facilitating a collaborative service experience and empowering our client portal. The Senior Client Service Representative works alongside the full account servicing team to answer questions, access and deploy resources, place coverage and negotiate terms and conditions on behalf of clients.
Category
Account Management
Job Locations US-IL-Schaumburg | US-IL-Chicago | US-KY-Louisville | US-OH-Independence | US-OH-Dayton | US-OH-Dublin
ID 2023-2380
The Account Manager is at the center of ensuring the successful delivery of exceptional service to our clients. Working with the Producer and/or Account Executive, they plan, execute, and track a customized service plan for each client. The Account Manager builds effective, personalized working relationships with clients and prospective clients, learning their risk and insurance program needs. They engage the full service team and resources as appropriate to create measurable value and efficiencies in our clients’ businesses. The Account Manager also has an understanding of the marketplace and industry, and uses that expertise in placing coverage and negotiating terms and conditions on behalf of clients. Managing the proposal and renewal processes, the Account Manager supports clients in reviewing coverage and program options and understanding associated details. The Account Manager oversees the accuracy of client information in our agency management system, facilitating a collaborative service experience and empowering our client portal.
Category
Account Management
Job Locations US-IL-Schaumburg
ID 2023-2332
The Claims Service Representative plays a key role in supporting the Claims team as by assisting with the coordination of communication between clients, service staff and insurance carriers. They rapidly respond to questions asked by clients and internal teams, advising clients on reporting techniques and procedures, and managing claims through conclusion. Additionally, the Claims Service Representative supports the team’s Claims Consultants with claim status updates and reviews.  
Job Locations US-IL-Schaumburg | US-IL-Chicago
ID 2020-1287
The Senior Client Service Representative is a team oriented person with a passion for delivering exceptional customer service on a daily basis. They perform transactions and tasks essential to managing efficient insurance, benefit and/or risk management programs. The Senior Client Service Representative executes policy and plan changes, provides evidence of insurance and helps to create proposals that exhibit complex programs in more easily understood and comparative formats. They assist in keeping our client information up to date in our agency management system, facilitating a collaborative service experience and empowering our client portal. The Senior Client Service Representative works alongside the full account servicing team to answer questions, access and deploy resources, place coverage and negotiate terms and conditions on behalf of clients.
Category
Account Management
Job Locations US-IL-Schaumburg | US-IL-Chicago
ID 2019-1064
The Client Service Representative (CSR) is the oil that makes our exceptional client service machine run smoothly.  They perform transactions and tasks essential to managing efficient insurance, benefit, and/or risk management programs.  The CSR executes policy and plan changes, provides evidence of insurance, and helps create proposals that exhibit complex programs in more easily understood and comparative formats for our clients.  They assist in keeping our client information up to date in our agency management system, facilitating a collaborative service experience and empowering our client portal.  The CSR works closely with the full account servicing team to answer questions, access and deploy resources, place coverage, and negotiate terms and conditions on behalf of clients.
Category
Account Management
Job Locations US-IL-Schaumburg | US-IL-Chicago
ID 2019-1062
The Client Service Representative (CSR) is the oil that makes our exceptional client service machine run smoothly.  They perform transactions and tasks essential to managing efficient insurance, benefit, and/or risk management programs.  The CSR executes policy and plan changes, provides evidence of insurance, and helps create proposals that exhibit complex programs in more easily understood and comparative formats for our clients.  They assist in keeping our client information up to date in our agency management system, facilitating a collaborative service experience and empowering our client portal.  The CSR works closely with the full account servicing team to answer questions, access and deploy resources, place coverage, and negotiate terms and conditions on behalf of clients.
Category
Account Management

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